CrystalSound Installation Guide: Noise Cancelling & More

Connection requirements

For authentication, CrystalSound must be able to connect to the following domains:

crystalsound.ai
auth.crystalsound.ai
crystalsound-mvo.firebaseapp.com
us-central1-crystalsound-mvo.cloudfunctions.net
securetoken.googleapis.com
identitytoolkit.googleapis.com
firestore.googleapis.com

Please whitelist the above domains if CrystalSound is running under proxied internet access.

Hardware requirements

Operating System	Official minimum supported version	CPU	Disk	RAM
Mac OS	10.15 Catalina	Intel Broadwell 5th generation Core i3 (2014 and later) Apple M1, M2	800 MB free space	4GB (Recommended: 8GB)
Window	Windows 10 (Version 1809)	Intel Broadwell 5th generation Core i3 (2014 and later) AMD Steamroller @2.0GHz	500 MB free space	4GB (Recommended: 8GB)
Linux	Ubuntu 20.04 Debian 10 Fedora 37	Intel Broadwell 5th generation Core i3 (2014 and later) AMD Steamroller @2.0GHz	500 MB free space	4GB (Recommended: 8GB)

Download

If you haven't downloaded the application yet, please visit https://crystalsound.ai/dashboard/download to download the installation file. Be sure to select the correct package for your operating system.

Installation Process (Mac OS)

To install CrystalSound - My Voice Only on your computer, follow these steps:
1. Open the installation package.
2. Follow the instructions provided in the package.3. You will need admin permission to install the application.4. Then, you will need to give permission to the application to access the microphone.5. After that, the installation is complete.

Installation Process (Windows)

1. Open the installation package.2. Click Yes and follow the instructions provided in the package.
3. The process will run very quickly, and you will see the Completed screen. Check "Run CrystalSound MVO" and click "Finish".

Installation Process (Linux 22.04)

1. Download link for the CrystalSound on Linux (it typically has a ".AppImage" file extension).2. Set permissions in Linux:

Method 1:
- Right-click the downloaded file.
- Select "Profile" from the context menu.
- In the "Permissions" tab, click the "Allow Executing File As Program" checkbox.
Method 2:
- You need to run the following command: permission command for Ubuntu/Fedora:

3. Run CrystalSound by simply doubleclick on the AppImage file.
It will run immediately after double-click on the AppImage file

Note: When using AppImage, please ensure that you install the necessary dependencies. To install fuse and libfuse2, you can use the following command:

sudo apt install fuse libfuse2

These dependencies are essential to ensure that the AppImage functions correctly. Make sure you have them installed before using our AppImage.

Sign in to CrystalSound - My Voice Only.

1. Open the CrystalSound window by clicking on the CrystalSound icon, and then click on "Sign in".2. The application will open your browser and prompt you to sign in:

If you are using a Gmail or G Suite email account, click "Sign in with Google".
If you are using an Outlook or Microsoft 365 email account, click "Sign in with Microsoft".

3. A successful sign-in will prompt a box to open the CrystalSound application.

4. This is the home page of the CrystalSound application. You can start using the application now.

Register your voice to use the My Voice Only feature

1. Register your voice by clicking on Register Profile
2. To ensure the best results, please follow these instructions carefully: click on the start button and speak clearly and loudly. We recommend finding a quiet place and ensuring that no one else speaks during registration.3. If the registration fails, please check the error message and try again.4. Once the registration is complete, you will be prompted to provide a name for it.5. You can now select the profile you want to use to access this great feature.6. You have the ability to register up to five profiles, update your current profile, and rename or delete any of them. To perform any of these actions, simply click on the "Manage Profile" button.

Delete Accounts

You have the option to delete your account if you're using a free or trial plan. To do so, please follow these steps:
1. Go to CrystalSound website: https://crystalsound.ai
2. Click on "Manage Account" located in the upper right corner. Click on Manage Account located in the upper right corner 3. You will be redirected to the CrystalSound analytics dashboard. On the left side, locate and click on "Delete Account".4. A confirmation screen will appear, asking if you want to permanently delete your account. Click "Yes".Your account and data will be deleted permanently. You can still sign-in again with the account that you have deleted.